Answer: You can report an incident using the Report Incident or Vulnerability Form. You can report an incident by sending a mail to You can also report an incident by visiting the ngCERT office or by calling the ngCERT official phone number (Available on the website)
Yes. You can walk into ngCERT office to report any incident.
Incidents are treated and resolved as fast as possible depending on the complexity of the incidents.
Ransomware is a type of malware from cryptovirology that threatens to publish the victim's data or perpetually block access to it unless a ransom is paid. (Wikipedia)
Malware is any software intentionally designed to cause damage to a computer, server, client, or computer network. A wide variety of malware types exist, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, rogue software, and scareware. (Wikipedia)